ESI Telephone User Guide

(NOTE) If you want to announce to the receiving party who you are transferring, stay on the call until the party answers. If the party wants to accept the transfer, hang up and the two parties will be connected.

Transferring a call directly to a mailbox:

1. Press VOICE MAIL
2. Dial the extension number you want to transfer the caller to
3. Hang up.

Extras

Start a conference call:

1. Press Conference while the call is active.
2. Dial the number of the next party.
3. Press Conference to add the person to the existing call.
4. Repeat steps above to add further participants.

(NOTE) With all ESI Communication Servers, you can have up to 16 parties on a conference call including yourself

Recording a call:

1. Press Record while the call is active.
2. This call will now be recorded and sent to your VM at the end of the call.
3. To cancel recording press Record a second time while the call is still active.
4. To listen to that recording, press the blue Voice Mail button then press the Record button.

Programming a button as a speed dial:

1. Press and hold down the button that you want to program for about 2 seconds.
2. When the voice mail starts to speak let go.
3. Now dial the phone number, enter 9 + 1 + area code + phone number.
4. Now tap (not hold) that same button and it will be stored as the new speed dial.

Forwarding your extension:

1. Press the CFWD button on your phone.
2. Now dial the extension number, or dial 9, 1 and an outside phone number.
3. Press pound.
4. To Cancel, press CFWD, then press star.