Using your myRAC account (online or through the app) is the quickest way to make changes to your membership, or get help if you break down. But if you need to speak to someone for any reason, you can still get in touch with us over email or on the phone.
If you're an existing member, reporting your breakdown online is always the quickest way to tell us you've broken down.
If you'd prefer to speak to us, please call 0333 2000 999. Lines open 24/7.
To access Typetalk, telephone prefix 18001, or text us on 07855 828282.
Already a member?
The quickest and easiest way to get help is online or by using the myRAC app.
RAC can still help. Use the telephone number below to arrange instant breakdown cover.
Do not buy RAC Breakdown Cover online - if you buy cover online after breaking down, we won’t be able to come out to you.
Hard of hearing?
We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.
Register or log into myRAC to:
If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
Change your details
The easiest way to change your details is by logging into myRAC.
You can change information such as address, vehicle details and policy holder names.
For all other changes, including changing your bank details, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
Buy UK Breakdown Cover
If you’re looking to buy breakdown cover, the quickest and easiest way is to buy online.
But if you’d prefer to speak to somebody, our lines are open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
Upgrade your membership
The easiest way to upgrade your membership is by logging into myRAC. You can choose to add extra cover and add additional people or vehicles to your policy.
If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
Please read our cancellation policy for further information.
Call us – the quickest way to cancel
If you’re thinking of leaving us, we’ll be sorry to see you go. But you can cancel your membership at any time. The easiest way to do it is to call the team, as this will help us arrange any refund due sooner. Please note, cancelling a direct debit will not cancel your policy, you’ll need to call us.
*8am-7pm Monday to Friday and 9am-5pm weekends and bank holidays.
If you’re on an annual continuous policy and want to cancel your automatic renewal, you can do this in your myRAC account (in account settings). Doing this won’t end your cover straight away. You’ll still be covered – but only up to your policy’s expiry date.
If you’re unable to contact us by phone (for example, you’re hard of hearing) you can see other ways to contact us. Please note, it may take longer to issue any refunds.